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What businesses have told us

When a business asks us to change its listing, the change goes here — what it was, what it became, and how we checked before making it.

How a claim gets checked

An email saying "I'm the owner" is a claim, not a fact. Before anything changes we reply to an address at the business's own domain, or ring the number already on the listing — never the number in the email. That one habit is what stops anyone editing a rival's entry.

Opening hours, a phone number, a website — we'll take the business's word for those, because they're the ones who know and being wrong costs little. A new listing, a change of category or a rewritten description needs what every other listing needs: the business's own published page, or a register. And "somewhere has closed" is never taken on an email at all; that needs a register or somebody standing outside the door, the same as every other closure.

Nothing here says who got in touch. The change is public information about a business. The person who sent it isn't.

The log

Nothing yet. The directory has only just gone up — when the first business gets in touch, the change will appear here.

Something wrong on your listing?

Tell us. It's free, there's no login, and there never will be one — every change is made by a person who reads it first, which is why the listings still sound like a neighbour wrote them rather than a marketing department.